Amazon Photos is an ideal app for backing up your photos and easily viewing them on different devices. For instance, you can easily sync your Google Photos to Amazon Photos as well. Amazon Photos is an app that comes with the company’s devices and is also installed on the Fire Stick. But you are in the right place if you cannot find it among installed apps on your Fire Stick’s home screen. The three methods that are outlined in this article offers a guide to resolving why Amazon Photos app is not appearing on the Fire Stick.
There are many possible reasons why the Amazon Photos app is not visible on your Fire Stick, including regional limitations, partially downloaded apps, system issues, and old cache files. Nevertheless, you can address the problem with some solutions, which include logging out and re-logging in, erasing cache files, and updating the Fire Stick.
Firstly, type the name of the application, known as Amazon Photos, in the app section of your Fire Stick to make sure it has been downloaded. If the app opens with a blank screen, then make sure you have logged in with the same Amazon account you used to use the stick for uploading or importing the photos.
1. Log Out and Sign Back In
One way to get the Amazon Photos app back on your device is to call Cassandra and log in to your Amazon account. Head to the Amazon Silk web browser on your Fire Stick and follow these instructions using the device remote:
1. Open the Amazon website.
2. Tap Accounts & Lists.
3. Press Sign Out to log out of your Amazon account.
4. After that, press Sign in and input the account details to sign in, Now, try to go straight to the Amazon Photos service on Fire Stick.
2. Clear Cache Files and Reset the App
Sometimes, you cannot access Amazon Photos even if the app is installed. They may stem from the cache files that build up and incapacitate an app’s functionality. Fortunately, they are corrected by manually clearing the app cache. If that doesn’t work, try resetting the application by going to settings>applications>manage applications> select the application and click on clear data, but first, always back up important files if this step leads to data erasing. Here’s how you can do it:
1. To start, turn on your Fire Stick then go to Settings menu.
2. Press Applications.
3. On Android, go to Settings and look for Manage installed applications then, find and click on Amazon Photos.
4. Click on the Press Clear Cache, and next to that, click on the Clear Data button.
5. Turn the Fire Stick off and back on again, and try downloading the Amazon Photos app.
3. Uninstall and Reinstall Amazon Photos
If performing the former did not work, you should be able to fix your Fire Stick using the latter by reinstalling the Amazon Photos app. To remove it, go to the right, click on the gear icon, select My Applications and then tap on Amazon Photos to get the uninstall button.
1. Navigate to the top menu, which you should see on the homepage of your Fire Stick.
2. Tap the Search button.
3. Search Amazon Photos and click on the search tile to get the app.
4. Finally, click on the download button to download the app and then move to install the app on your Fire Stick.
5. Let the installation process be over, and tap on open to use the application.
4. Update Your Fire Stick
If your Fire Stick has new updates to the software, they may interfere with some installed applications. It is thus possible to check if the software is updated. To check for an update:
1. Open the Fire Stick Settings.
2. Press My Fire TV.
3. Tap on About.
4. Finally, go down to the app’s name and press Check for Updates. Update the available update if there is one.
5. Reset Your Fire Stick
However, if you cannot solve the problem using the methods stated above, we advise that you perform a factory reset on your Fire Stick. This clears all the saved configurations/apps and can be done only when everything else fails. Whatever the case, it is important to copy any settings or data considered pertinent before a change is made here.
1. Open Fire Stick Settings.
2. Press My Fire TV to see the available devices.
3. Go to the bottom part of the page and click the Button to Reset to Factory Default. After that, you must download your favourite apps, such as Amazon Photos, to get a fresh start.
Bring Back the Amazon Photos App
While it is easier to download apps through the Amazon Store, you don’t have to worry if you find the Amazon Photos app unavailable on the Fire Stick. You can now effortlessly regain access by using the simple steps mentioned in this guide and continuing to enjoy your memories.